Refund Policy

TERMS OF THE AIRLINES       
       
The airline tickets available through the Website are subject to the terms & conditions of the concerned airline, including but not limited to cancellation and refund policies.       
       
Thrillotrip.com merely acts as a facilitator to enable the User to book a flight ticket. The contract of service for utilization of the flight is always between the User and the concerned airline.       
       
Airlines retain the right to reschedule flight times, route, change or cancel flights or itineraries independent of and without prior intimation to Thrillotrip.com As a facilitator Thrillotrip.com has no control or authority over the logistics of the airlines and therefore is not liable for any loss, direct or incidental, that a User may incur due to such change or cancellation of a flight.       
       
Different tickets on the same airline may carry different restrictions or include different services and price.       
       
The baggage allowance on given fare is as per the terms decided by the airline, and Thrillotrip.com has no role to play in the same. Some of the fares shown in the booking flow are "hand baggage fares" which do not entitle the User for free check in baggage and therefore the User will be required to pay separately for check in baggage. The prices for adding check-in baggage to a booking may vary from airline to airline. The User is advised to contact the airlines for detailed costs. 

PRICING       
       
The total price displayed on the Website on the payment page usually includes base fare, applicable government taxes and convenience fee. Users are required to pay the entire amount prior to the confirmation of their booking(s). In the event the User does not pay the entire amount, Thrillotrip.com reserves its right to cancel the booking. User agrees to pay all statutory taxes, surcharges and fees, as applicable on the date of travel. 

To avail infant fares, the age of the child must be under 24 months throughout the entire itinerary. This includes both onward and return journeys. If the infant is 24 months or above on the return journey, User will be required to make a separate booking using a child fare. Any infants or children must be accompanied by an adult as per the terms of the airlines.

REFUND       
       
Refunds will be processed as per the airline fare rules and cancellation policy. Such refunds shall be subject to Thrillotrip.com receiving the same from the airlines. However, the convenience fee paid to Thrillotrip.com paid at the time of booking is a non-refundable fee. 

All cancellations made directly with the airline need to be intimated to Thrillotrip.com in order to initiate the process of refund. The processing time for refunds may vary depending on the mode of payment, bank etc. The refund shall be processed after deducting theThrillotrip.com service fee which is independent of the convenience fee as mentioned above. 

The refund will be credited to the same account from which the payment was made. For example, if the User used a credit card, Thrillotrip.com will make an appropriate charge reversal to the same credit card; like-wise if the User used a debit card, Thrillotrip.com will credit the money to the same debit card. 

In the event of cancellation and refund of partially utilized tickets, upfront discount and promo code discount availed at the time of booking would be deducted from the refund amount.